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Aspirus has retained Kirby Partners to identify, qualify and present individuals for their Vice President Information Technology position.

The Vice President Information Technology is a newly created position that will serve as the liaison between Aspirus’ Business Units, Corporate IT Operations and Enterprise Applications. The Vice President is part of the succession plan for the CIO and will collaborate with the senior executive teams from each Aspirus Business Unit, lead Regional IT Managers and the Director of Enterprise Applications. The organization continues in growth mode and feels strongly about their mission to provide exceptional healthcare in their communities.

Aspirus, based in Wausau, Wisconsin, is an eight-hospital system with 60+ clinics spread over two states (Wisconsin and Michigan), that is experiencing growth and increased market share.

Key Network Indicators:

$1,049,162,000 Total Revenue
357,470 Outpatient Visits
2,514 Births
20,698 Surgical Procedures

Vice President Information Technology Position Overview:

In this newly created position, the Vice President of Information Technology will serve as the liaison between Aspirus’ Business Units, Corporate IT Operations and Enterprise Applications. The Vice President is part of the succession plan for the CIO and will collaborate with the senior executive teams from each Aspirus Business Unit, lead Regional IT Managers and the Director of Enterprise Applications. The organization continues in a growth mode and feels strongly about their mission to provide exceptional healthcare in their communities.

Qualifications:

Knowledge of information systems development, implementation and project management normally acquired through completion of a Bachelor’s Degree in Computer Science or Information Systems required.
Minimum of ten years’ information technology leadership and project management experience preferred.
Possess analytical skills necessary to develop and implement appropriate changes to programs and to oversee and direct work of assigned subordinates.
Must possess excellent communication and organizational skills to work effectively in a team environment. Thorough knowledge of operational processes and process improvement beneficial.

Wausau, WI

For more information about the organization, position, and the community, click the “Full Profile” link (top right sidebar) or click here.

Watch our video for additional information about this opportunity.

University of Maryland Medical System has retained Kirby Partners to identify, qualify and present individuals for their Senior Director, Chief of Clinical Informatics position.

Senior Director/Chief of Clinical Informatics Position Overview:

The Senior Director, Chief of Clinical Informatics reports directly to the Associate CIO and Vice President of the enterprise-wide system who is also a physician. Employing their large team, this individual will work closely with all 13 hospitals to ensure they are either fully utilizing the Epic system or preparing for their upcoming Epic implementation. The informatics team also collaborates with the IT applications team to provide great customer support and to create a system that listens to their users. With close to 1,000 new employees each year, the training department is also under the Chief of Clinical Informatics.

The University of Maryland Medical System Senior Director and Chief of Clinical Informatics provides system-wide clinical leadership to advance the UMMS utilization of clinical information systems consistent with the goals of clinical, operational, and strategic initiatives of the Medical System.

Organization overview:

The University of Maryland Medical System (UMMS) is a comprehensive network of thirteen academic, community and specialty hospitals, affiliated physicians and skilled care teams that provide world-class care across the state.

Senior Director/Chief of Clinical Informatics Position Description:

Responsibilities:

Reporting to the Associate CIO and Vice President for IT, the Senior Director; builds, leads, and manages the team that serves as the primary liaison between physicians, nurses, allied health professionals, clinical teams, executive leadership, information system teams/vendors.
Works in close partnership with other IS&T leaders to ensure regional clinical multidisciplinary leadership of clinical IT projects and maintenance/enhancement of clinically-facing IT systems.
Provides leadership and guidance in the integration of the design of information systems including primary clinical and analytics tools, clinical content, workflow and operational processes, quality patient care, and benefits realization.
Champions the deployment and effective use of clinical information at the local, regional and System level, aligned with operations groups within the organization.
Provides overall direction and guidance to assigned personnel.
Manages resources and processes in a cost-effective manner dedicated to clinical information systems including design and implementation of new systems.

Qualifications:

Required:

Bachelor’s degree
Formal training and at least 5 years practice experience in a clinical field (e.g. nursing, physical / occupational therapy, pharmacy, or similar)
At least 5 years of progressive healthcare management experience (primary budget responsibility ideal)
Previous experience as clinical leader for multiple clinical projects, large multi-faceted capital projects and/or leadership within complex organizations

Desired:

Master’s degree in clinical area, business, information systems, or closely related field strongly preferred; doctorate in related field ideal
A background with Epic
Experience with a large, complex organization
Experience with a multi-hospital system
Experience within an academic healthcare organization

For more information about the organization, position, and the community, click the “Full Profile” link (top right sidebar) or click here.

University of Virginia Health System has retained Kirby Partners to identify, qualify and present individuals for their Information Security Officer position.

Organization Overview:

UVA Health System is nationally renowned and includes a 612-bed hospital and level I trauma center, nationally recognized cancer and heart centers, Children’s Hospital, and primary and specialty clinics throughout Central Virginia.

UVA Health System Facilities:

UVA Medical Center
Novant Health UVA Health System
UVA Transitional Care Hospital (LTACH)
UVA Physician’s Group
UVA School of Medicine
UVA School of Nursing
Claude Moore Health Sciences Library

Information Security Officer Position Description:

The Information Security Officer will be responsible for setting information security strategy across the health system, school of medicine and the physician group. Accordingly, the Information Security Officer is responsible for planning, directing and coordinating the implementation of strategic initiatives to preserve the availability, integrity and confidentiality of Health System information resources. The Information Security Officer is also responsible for ongoing management of the Health System’s cybersecurity defenses and responses to threats and attacks. The Information Security Officer works in close collaboration with the UVA Chief Information Security Officer, Health System Compliance and Privacy Officer, UVA Internal Audit, UVA Legal, and external audit and other agencies.

Responsibilities:

Implement comprehensive Information Security Program
Direct Information Security Risk Management Program
Serve as the organization’s senior information security leader
Provide effective leadership
Model effective communication and collaboration skills/behaviors
Take action to achieve measurable results
Support innovation and organizational change to improve effectiveness
Develop talent and coach peers and others to develop their capabilities
Achieve budgetary goals
Apply knowledge of functional area to effectively manage operations

Qualifications:

Required:

Master’s Degree or Bachelor’s Degree with 4 years from date of hire/transfer to obtain Master’s Degree
7- 10 years demonstrated experience in related area
5 years leadership in healthcare information technology security
Experience working with legal, audit, and compliance professionals
Thorough understanding of Federal and Commonwealth regulations including HIPAA, ARRA, HITECH, etc.
One or more professional certifications in either Certified Information System Security Professional (CISSP), Certified Information Security Manager (CISM), Global Information Assurance Certification (SANS/GIAC), Systems Security Certified Practitioner (SSCP), or Certified Information Systems Auditor (CISA)

Watch our video for additional information about this opportunity.

Tower Health has retained Kirby Partners to identify, qualify and present individuals for their SVP/CIO position.

Leading a team of over 200 professionals, the SVP/CIO will collaborate with Tower Health Executives and Vice Presidents of business lines throughout the enterprise network. This will include senior leadership, physicians, and Department Chairs at each of the facilities. The SVP/CIO will also work with Tower Health Medical Group and Tower Health Partners to advance their initiatives for a Clinically Integrated Network organization.

Organization Overview:

Tower Health is a six hospital, regional, integrated healthcare provider/payer system that offers leading-edge, compassionate healthcare and wellness services to 2.5 million people in Pennsylvania. The newly-formed system has 11,000 employees and includes:

Reading Hospital – West Reading
Brandywine Hospital – Coatesville
Chestnut Hill Hospital – Philadelphia
Jennersville Hospital – West Grove
Phoenixville Hospital – Phoenixville
Pottstown Hospital – Pottstown

Tower Health hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac and vascular surgery, trauma, hematology and oncology. Reading HealthPlex, which opened at Reading Hospital in October 2016, combines state-of-the-art technology and world-class design to make the HealthPlex one of the most sophisticated surgical centers and inpatient facilities in the region.

This position is based in Reading, Pennsylvania (about an hour from Philadelphia). Reading, surrounded by the beauty of the Appalachian Mountain foothills and lush farmlands, offers a nice mix of urban and rural living in southeastern Pennsylvania.

Reading, PA

SVP/CIO Position Description:

Responsibilities:

Preside over Information Technology operations for the Tower Health network.
Create a vision for IT strategy for the system.
Assess the current infrastructure and determine what is needed to support the new system.
Identify ways to maximize information technology in the delivery of healthcare.
Report and share information with the Board to ensure they are kept fully informed on the condition of the information technology utilized within the organization and important factors influencing it.
Identify and lead procurement and implementation of new information technology devices, infrastructure, and systems to support the delivery of healthcare.
Ensure highly productive relationships and partnerships for the benefit of the organization.
Set goals, monitor work, and evaluate results for information technology initiatives to ensure that departmental and organizational objectives and operating requirements are met and are in line with the needs and mission of the organization.
Work alongside senior staff/board members, executive directors, and community leaders. Participate in and nurture broad networks of alliances with others to exchange knowledge and information about learning and change in support of change initiatives.
Ensure company policies and procedures are followed by each department.
Attract, retain, and motivate staff.

SVP/CIO Position Qualifications:

Competencies:

Expert knowledge of improvement methods within a healthcare setting.
Experienced and skilled at managing complex technology projects that span across multiple departments, as well as geographic settings.
Excellent writing skills as well as superb interpersonal and verbal communication skills; a master at presenting information, ideas, and results is critical.
Ability to work in a fast moving and, at times, intense environment.
Skilled at building and maintaining relationships at all levels within the organization as well as externally with allies, current partners, and potential partners.

Required:

7+ years experience in health care information technology management and operational experience with a focus on improving the quality and safety of healthcare.
5+ years health care information technology leadership experience at a Sr. Director or Vice President level.
Significant strategic experience within a multi-entity hospital setting or hospital IDN.
Bachelor’s degree

Desired:

Experience in complex multi-site healthcare systems preferred.
An MBA or other applicable graduate degree is strongly preferred.

For more information about the organization, SVP/CIO Position and the community, click the “Full Profile” link (top right sidebar) or click here.

Erlanger Health System has retained Kirby Partners to identify, qualify and present individuals for their Epic Program Director Position.

Organization Overview:

Erlanger Health System is the seventh largest public healthcare system in the United States, with five Tennessee-based hospitals that serve patients in 50 counties. Erlanger is the tri-state region’s only Level I Trauma Center, providing the highest level of trauma care for adults. Erlanger has six LIFE FORCE air ambulances in its fleet. Erlanger’s Children’s Hospital houses the region’s only Level IV Neonatal Intensive Care Unit, as well as a pediatric trauma team, Emergency Center, and Pediatric Intensive Care Unit. Erlanger also serves as the region’s only academic teaching hospital, affiliated with the University of Tennessee College of Medicine Chattanooga Campus.

Epic Program Director Position Description:

Having just been through a very successful Epic implementation of both Inpatient and Ambulatory, the organization is recruiting an Epic Program Director to be responsible for the entire Epic system. This individual will have the opportunity to lead a large team of approximately 80 people and lead optimization.

Reporting directly to the CIO, the Epic Program Director will be part of the core IT leadership team and work collaboratively with other directors who are over the technology, informatics, and other IT systems. One of the key roles of this position will be partnering with the CMIO to enhance the physician experience and improve and enhance workflows. The position also requires assisting several user and governance boards with prioritization. Erlanger is seeking a visionary who can apply their previous implementation and optimization experience to lead them forward.

Responsibilities:

Manage and assist Clinical Business Analysts in analyzing and documenting business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications.
Coordinate projects, priorities, performance reporting related to the clinical EMR.
Develop status reports and perform risk analysis to inform both Business and Executive Sponsors of the status of EMR Project.
Provide technical and analytic expertise for the development of the Clinical EMR.
Coordinate with end users, stakeholders, and project sponsors in order to assess business and clinical needs; create business, functional and technical requirements documents based on captured data and in accordance with departmental protocol/standards. Define external interfaces, constraints, quality issues and other non-functional requirements.
Oversee project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions.
Partner with project managers to complete requirements documentation in accordance with project schedule.
Oversee planning, organizing, facilitating, and lead meetings and workgroups as well as oversee and execute follow-up activities.
Ensure software development team accounts for all defined requirements in coordination with quality assurance team. Ensure that all quality standards comply with internal policies and industry standards.
Document changes to baseline requirements through standard change control process.
Document software test plans, technical requirements, release notes, user and training guidelines and other materials.
Plan, coordinate, and support unit acceptance testing and subsequent deployments in coordination with other team leaders.
Oversee end user and application support functions including problem solving and resolution of application function defects.
Develop and execute project presentations.
Participate in special projects as required.
Provide training to and serve as a mentor for Clinical Business Analysts and/or other appropriate project team members; manage and evaluate work products for assigned team members.
Lead the training, development, and implementation of process improvements for all projects and applications.
Identify opportunities for process improvements and provide analysis and propose change and communicate strategies.
Provide supervision and direction to junior clinical business analysts, clinical business analysts assigned at Levels I and II, consultants, and/or other appropriate project team members.
Responsible for ensuring that the EMR is fully manned of Clinical Business Analysts, Clinical Business Analysts assigned at Level I, II and III, consultants, and/or other appropriate project team members as need to support the EMR.

Qualifications:

Required:

Bachelor’s degree
Epic experience
Full life-cycle implementation experience
Healthcare IT experience
5+ years of leadership/management experience

Desired:

Master’s degree
Epic Gold Star experience
Strong mentorship focus
Optimization experience
Project Management experience

For more information about the organization, position, and the community, click the “Full Profile” link (top right sidebar) or click here.

The University of Maryland Medical System has retained Kirby Partners to identify, qualify and present individuals for their Senior Director IT Infrastructure Development Position.

Organization Overview:

Key Network Indicators:

2,252 Licensed Beds
24,187 Employees
110,371 Hospital Admissions
1,315,096 Outpatient Visits

Senior Director IT Infrastructure Development Position Description:

The Senior Director Infrastructure Development is a highly responsible position that reports to the IT Vice President and is in front of leadership, key stakeholders, and physicians. As UMMS moves forward with integrating new hospitals, the Senior Director will be key to the success by involving the leadership at these facilities. This Senior Director is also responsible for licensing of contracts and leads a large portfolio of projects, overseeing approximately 100 staff members and contractors.

Responsibilities:

Implement the enterprise architecture
Develop and maintain the organization’s computing/IT environment
May oversee any or all of the following functions:

-Operating Systems Programming

-Technical Support

-Systems Integration

-Data/Voice Networks

-Packaged Product Evaluation

Qualifications:

Required:

Bachelor’s degree
Healthcare information technology experience
Ten or more years of progressively responsible experience in information systems development and implementation
Eight or more years of management experience with demonstrated leadership ability overseeing technical teams
High level of proficiency and demonstrated effectiveness in problem-solving and implementing new processes related to increased departmental and organizational operating efficiency
Work experience within a large environment
A strong understanding of budgets, both capital and operating
Ability to develop a Total Cost of Ownership model

Desired:

Master’s degree
Strong systems background
Ability to remove roadblocks to project progression
Understanding of infrastructure licensing

For more information about the organization, position, and the community, click the “Full Profile” link (top right sidebar) or click here.

Sentara Healthcare has retained Kirby Partners to identify, qualify and present individuals for their Senior Director, IT Strategy & Project Planning position.

Organization Overview:

Sentara Healthcare, one of the nation’s top integrated healthcare systems, operates 12 acute care hospitals across Virginia and Northeast North Carolina. Sentara has a 3,800 provider medical staff, five medical groups and includes advanced imaging centers, nursing and assisted-living centers, outpatient campuses, physical therapy and rehabilitation services, home health, and a hospice agency.

Sentara Hospitals:

Sentara Halifax Regional Hospital
Sentara Albemarie Medical Center
Sentara Obici Hospital
Sentara Heart Hospital
Hospital for Extended Recovery
Sentara Norfolk General Hospital
Sentara Princess Anne Hospital
Sentara Leigh Hospital
Orthopedic Hospital at Sentara Leigh
Sentara Virginia Beach General Hospital
Sentara CarePlex Hospital
Orthopaedic Hospital at Sentara CarePlex
Sentara Williamsburg Regional Medical Center
Sentara Martha Jefferson Hospital
Sentara RMH Medical Hospital
Sentara Northern Virginia Medical Center

To learn more about Sentara Healthcare, visit www.sentara.com

Senior Director, IT Strategy & Project Planning Position Description:

The Senior Director, IT Strategy & Project Planning position is a new position within the Sentara Healthcare Information Technology department that will lead a distributive PMO. The scope of the PMO will include the four regional medical groups, corporate services, the health plan, and the Sentara Healthcare enterprise. Serving on the IT leadership team, this individual will continue the standing up of the PMO.

Responsibilities:

Develop and maintain an appropriate organizational structure capable of supporting the PMO governance including master scheduling, status, risk, and prioritization
Provide strategic leadership to elevate the PMO to the next level (PMO 1.0 is in place and is functioning well)
Continue to refine internal governance for intake of project requests and process for vetting potential projects
Publish detailed monthly status reports that serve as the “single source of truth” on each of the projects (there are approximately 200 current projects)
Provide the strategy for cost optimization, IT resource management, and synchronizing with other leaders in the organization
Lead contract management and change management
Effectively manage a team of approximately 25 people including 10-14 PMs

Qualifications:

Required:

Experience leading a large, matrixed PMO
Large project management background
Superior communication skills
Demonstrated ability to work in a collaborative, matrixed environment

Desired:

Prior experience setting up a PMO
Consulting experience
Healthcare experience

Wood County Hospital has retained Kirby Partners to identify, qualify and present individuals for their Chief Information Officer position.

Organization Overview:

Wood County Hospital is a private and non-profit hospital in northwest Ohio that has over 800 staff members and 101 staffed beds. Specialties include cancer care, orthopedics, weight loss surgery, pain management, rehabilitation, and women’s health.

Wood County Hospital locations:

Wood County Hospital
Medical Office Building
Falcon Health Center
Rehabilitation Services
Women’s Care of Wood County
Deshler Family Practice
North Baltimore Family Practice
Bowling Green Clinic
Bowling Green Family Physicians

To learn more about Wood County Hospital, visit: https://www.woodcountyhospital.org/

Chief Information Officer Position Description:

The Chief Information Officer is the leader of IT across the hospital and clinics. The organization views this as a key position that will drive innovation forward, looking toward the future of patient-led healthcare.

The CIO provides management direction and leadership for IT systems development, analysis and design, programming, implementation and acquisition of computer and communications equipment. The CIO acts as the Information Security Officer responsible for HIPAA Security compliance.

Responsibilities:

The CIO provides leadership for IT strategy and planning, budgeting, data integrity, and information security.

The Chief Information Officer will have direct supervision over Ambulatory EMR Manager, Acute EMR Manager, Applications Manager, Operations Manager and Cybersecurity. The IT department has a total staff of 16, three of which are direct report managers.

The CIO also serves as the chief security officer for the hospital, and will maintain HIPPA privacy standards with information encountered through the course of job functions.

Serving as the main contact person and working directly with hardware and software vendors, the CIO will ensure the needs and contract requirements of Wood County Hospital are being met.

Qualifications:

Required:

Minimum of ten years previous experience as a senior executive in a healthcare information technology division with a strong track record of success.
Candidates should have previous supervisory experience, be able to effectively communicate with both experienced and inexperienced users, be able to take a broad overview of the computer functions at Wood County Hospital, and be able to evaluate future needs and trends in the area of computers.
Professional attributes should include strong leadership experiences, vendor management and negotiation skills, ability to develop and deliver a strategic technical vision, and an ability to get things done with limited resources.
Personal attributes should include a collaborative management style, desire to work within a family and community oriented work culture, and a team player mentality.

Desired:

A Bachelor’s degree is highly desired.
Cerner experience is highly desired.
Strong technical skills will differentiate the best candidates.
Certified Professional in Healthcare Information and Management Systems (CPHIMS) and Certified in Healthcare Privacy and Security (CHPS) preferred.

University of Maryland Faculty Physicians, Inc. has retained Kirby Partners to identify, qualify and present individuals for their Chief Information Officer position.

Organization Overview:

University of Maryland Faculty Physicians, Inc. (UM FPI) is made up of more than 1,400 faculty members from the University of Maryland School of Medicine, and has offices located across Maryland.

University of Maryland Faculty Physicians locations:

Anne Arundel County
Baltimore City
Baltimore County
Charles County
Carroll County
Harford County
Howard County
Prince George’s County

To learn more about University of Maryland Faculty Physicians, Inc., visit: http://umfpi.org/

Chief Information Officer Position Description:

The CIO will direct, plan and manage FPI’s Information Systems policies, procedures and resources to assure the development and implementation of information technology infrastructure, voice and data network, Web and Internet services, software development and application portfolio management and related functions (communications, office systems, production activities, etc.).

Responsibilities:

Participates as a member of the Executive Staff team in the development and ongoing review of FPI’s strategic plans, budgets, operating plans, and policies.
Participates in strategic planning in concert with the practice plan’s vision, mission and values that contribute toward maintaining FPI’s growing market share, reimbursement maximization, and cost containment including productivity improvement.
Responsible for the development and operational management of GE/IDX/EPIC systems which provides professional administration billing services to the FPI faculty practices.
Manages at the highest level the relationship necessary with the University of Maryland Medical System (UMMS) for FPI’s effective use of Epic systems.
Establishes the current and long-range direction of technology aimed at keeping the organization on the forefront of change.
Directs the continuing review and analysis of present systems and methods and the formulation of new and revised systems to determine changes to improve operations, reduce costs, and enhance overall efficiency of operations.
Ensures regular contact with the vendors; develops bid specs and negotiates vendor contracts for all software/hardware purchases.
Oversees the development of documents, policies and procedures of operations for problem analysis, system design, programming, system testing, system documentation, and computer operations for data processing, billing and collection systems.
Assists departments in the selection and setup of applications appropriate to their activities.
Promotes the interfacing and control of FPI’s present technology and the dissemination of technological information throughout the organization.
Communicates the organization’s product and technology direction to FPI’s strategy partners, financial analysts, and internal and external entities as necessary.
Demonstrates an extensive understanding of business operations in the technology industry, product research and development, and the telecommunications environment.
Manage the recruitment, hiring, training and evaluations of ITM department staff.
Defines problems, collects data, analyze available information and evaluates results to choose the best solution to solve problems and make high impact decisions.
Motivates, develops, and directs people to achieve business goals.

Qualifications:

Required:

Minimum of 15 years of progressively responsible experience in a mid-sized to large company directing and overseeing information technology management.
Bachelor’s degree in Computer Science, Information Technology or related field.
Advanced knowledge of both technology and general management and the ability to integrate new or existing technologies into the business.
Proven strong customer service focus.
Demonstrated ability to make operational and management decisions in response to changing conditions and in emergencies.
Proven ability to establish and maintain effective working relationships with all levels of personnel and present information to numerous audiences.
Ability to develop ITM financial and related operational information.
Demonstrated knowledge of: medical group business and technology needs; ongoing practice management and healthcare trends, health care legislation and regulatory standards; health information technology standards and capabilities, vendors and emerging technologies; organizational fiduciary, budgetary and financial methods and practices; business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.

Desired:

Healthcare technology experience within an academic environment is strongly desired.
Master’s degree preferred.
A senior level technology background with a large physician practice will differentiate candidates.
Epic experience is a strong plus.
Experience with telemedicine is a plus.
A background in electronic security is strongly desired.

St. Joseph’s/Candler has retained Kirby Partners to identify, qualify and present individuals for their Manager of Technical Services position.

Organization Overview:

St. Joseph’s/Candler is a two-hospital, not-for-profit health system in Coastal Georgia. St. Joseph’s/Candler offers healthcare services across the entire continuum, including local and regional primary care, specialized inpatient and outpatient services in the 714 patient beds in their two anchor hospitals, home healthcare services, as well as a wide variety of community outreach and education efforts throughout the region.

St. Joseph’s/Candler Hospitals and facilities:

Joseph’s Hospital
Candler Hospital
Nancy N. and J.C. Lewis Cancer & Research Pavilion
The Heart Hospital
Mary Telfair Women’s Hospital
Institute for Advanced Bone and Joint Surgery
Institute for Neurosciences

To learn more about St. Joseph’s/Candler visit: https://www.sjchs.org/

Manager of Technical Services Position Description:

The Manager of Technical Services assists the Director of Technology in directing the daily activities of Information Systems and Telecommunications for all facilities within St. Joseph’s/Candler Healthcare System.

Responsibilities:

Oversees desktop support, network administration, telecommunications operations, and a team of PBX operators
Lead the daily operations of the Help Desk
Synthesize complex technical strategies into actionable plans
Ensure project management and change management processes are in place
Work with the Director of Technology to set desktop related hardware and software standards

Qualifications:

Required:

Bachelor’s Degree
Three or more years of experience in a technical role in Information Services
Two or more years of leadership responsibility
Understanding of desktop operating systems, network architecture, Microsoft server environment, telephone systems (VoIP & non-VoIP), PC hardware and other peripheral equipment
Customer service focus

Desired:

Technical certifications (A+, MCSE, CCNA/CCNP, etc.)
Project and change management experience
Healthcare experience