Division Lead, Healthcare Solutions

Transform the Future of Healthcare IT

As a key member of CTG’s executive leadership team, you will shape the future of their healthcare division and make a lasting impact on an industry in transformation. This role provides the platform to drive bold initiatives, lead a passionate team, and deliver innovative healthcare technology solutions that matter.

Why This Role is Exceptional:

• Strategic Impact: Direct oversight of business strategy, revenue growth, business development, and professional service delivery for CTG’s healthcare division
• Market Leadership: Join a company with 35+ years of healthcare IT expertise, serving 1,000+ major healthcare organizations including children’s hospitals, health systems, and academic medical centers
• Global Resources: Access to 9,000+ team members across 19 countries, supporting 3,000+ clients worldwide
• Industry Influence: Active participation in healthcare IT’s evolution through CHIME Foundation membership and presence at major industry events (ViVE, HIMSS, CHIME Fall Forum)
• Award-Winning Culture: Great Place to Work Certified™, emphasizing autonomy, cooperation, and servant leadership
• Full Executive Scope: Complete P&L ownership with authority to drive transformation

About CTG:

For nearly six decades, CTG has been a trusted name in digital transformation, delivering IT and business solutions that accelerate progress and drive measurable results. Their healthcare team has built a legacy of expertise and trust, providing tailored solutions that address the unique challenges of the healthcare industry.

Mission:

As one team, to create and deliver information and technology solutions that make CTG clients more successful and cultivate a workplace that attracts and develops the best people.

Vision:

CTG’s vision is to be an indispensable partner to their clients and the preferred career destination for information and technology experts.

Culture:

The culture is a direct result of the people who work at CTG, the values they hold, and the actions they take. In other words, the people define their culture. It is a living, breathing thing that is renewed every day through the ways they engage with each other, their clients, and their communities. Part of their mission is to cultivate a workplace that attracts and develops the best people, reflected by their recurring recognition as a Great Place to Work Certified™ company.

Position Overview

As a key member of the executive leadership team, this role provides leadership, management, and vision to ensure CTG executes the best go-to-market strategies to achieve its goals. The role oversees business strategy, revenue growth, business development, and professional service delivery.

This leader drives innovative healthcare technology solutions and high-quality staff augmentation services that enhance efficiency, effectiveness, and value. Additionally, they champion an ambitious accelerated growth strategy while fostering collaboration with colleagues across all levels.

Responsibilities

Strategy & Leadership

• Develop short- and long-term strategic plans for the Healthcare organization to drive maximum sales revenue and align with corporate goals.
• Achieve business objectives, including revenue growth, new business acquisition, and EBIT targets.
• Enhance key solutions that align with industry trends, leveraging the organization’s expertise and capabilities.
• Identify and evaluate future solutions that meet emerging industry demands.
• Maintain a robust professional network and establish a strong industry presence.
• Communicate effectively across the organization, ensuring alignment with the business line’s objectives.
• Foster a culture of excellence, teamwork, and customer focus to deliver pragmatic, positive client outcomes.
• Oversee P&L for Healthcare, including accurate financial forecasting, pipeline governance, and business development for sustainable growth.

Business Development

• Drive revenue and profit growth by enhancing productivity and collaborating with Sales on innovative business development strategies.
• Empower and support the Sales team in achieving optimal performance aligned with growth objectives.
• Align marketing initiatives with the Healthcare Marketing strategy and pursue new opportunities.
• Represent CTG at industry conferences to promote business and generate leads.
• Build trusted advisor relationships with senior client leadership.
• Contribute as a thought leader through blogs and other platforms to enhance CTG’s visibility.
• Serve as an executive sponsor for key clients to ensure quality and foster growth.
• Facilitate introductions to potential clients to support sales initiatives.

Quality Delivery

• Ensure adherence to processes and policies for effective client management and successful project delivery.
• Oversee project engagement and monitoring to maintain high service quality.
• Collaborate with account teams to ensure client satisfaction and policy compliance.
• Provide accurate and timely reporting while defining necessary actions to improve outcomes.

Team Management, Recruiting, and Retention

• Use key performance indicators (KPIs) to measure and track the success of the business line.
• Lead by example, fostering continuous learning, professional development, and contributions to organizational growth.
• Communicate effectively with employees to ensure alignment and engagement across the organization.
• Conduct annual employee performance reviews and implement actionable feedback.

Qualifications

• Bachelor’s degree in business or a related field.
• 15–20 years of healthcare consulting experience, including leadership of large projects or teams.
• Proven success in business development and service/solution development for at least 15 years.
• Expertise in general management, team leadership, and alignment with CTG’s core values: “in close cooperation, autonomy and independence, challenging and being challenged, and servant leadership”.
• Demonstrated ability to achieve key business KPIs, including revenue, customer margins, and profitability.
• Proven track record of building and leading high-performance teams.
• Extensive experience in business development and negotiating with client C-level executives.
• In-depth knowledge of the U.S. healthcare market and overall business landscape.
• Skilled in developing and managing strategic and financial plans.
• Excellent written, verbal, and presentation skills, with experience engaging executive audiences, including the C-suite and Board of Directors.

Procedure for Candidacy

Final candidates should expect two interviews with Kirby Partners recruiters (including a video conference interview). You may be asked to complete our “Executive Profile” and submit references to be considered for presentation to the search committee.